The Alexanders property management team is committed to delivering a high quality and professional service to our clients. A properly managed and maintained property enhances the value and maximizes the return on your investment.
Honest, Hard Working and Reliable, these are just some of the qualities that encourage our current clients to recommend us to friends. Selecting the right management company is one of the most important decisions to make when it comes to your overseas investment property. High on your list of questions should be experience. Since starting in 2008, we have gained years of experience in dealing with property management in Phuket, Thailand.
General Maintenance & Cleaning
With regular property inspections and cleaning schedule, we ensure that the structure and contents of your property are kept in pristine condition, enhancing the value of your investment.
All maintenance, repairs and regular upkeep are supervised and carried out by our trained and professional staff.
To increase the aesthetic value of your property we provide a high standard of garden services. Standard duties include mowing grass, watering, weeding, pruning, cutting back and tidying of flowerbeds.
We understand the great importance of pest control in tropical climates such as Phuket, which is why we work with one of Phukets leading pest control service providers. Leaving our clients worry free from all insects, rodents and the damage they can cause to your property.
Swimming Pool Services
To ensure high quality swimming pool services are provided to our clients we have chosen to work alongside the long established Paradise Pools. Regular monitoring, twice weekly cleaning, vacuum and water quality checks are to ensure a healthy swimming environment for both owners and their guests.
Administration and Accounting
We pay all regular utilities such as water, electricity, internet etc on your behalf.
Outsourced contractors, rental deposits and guest fees are also handled by us, making your life easier.
Our owner’s portal allows owners to generate statements and online reports for any period. Monthly owner statements are also automatically sent by email. The extranet also gives owners the ability to make their own bookings and block dates for their properties.
Building, Contents, Boat and vehicle insurances handled from quotation to renewal.
While every property type and owners requirements are different, listed below is a brief description of the services Alexanders Property provides before, during and after a tenant takes possession of your property.
- Enquiries and ReservationsAll enquiries are responded to automatically with instant quotes, availability and booking options. Ensuring that every effort is made to convert enquiries into bookings, we also send a same day follow-up email.
- Rental AgreementsBefore confirming bookings, a rental agreement must be signed by the tenant. Giving more safety to the owner.
- Preparing the PropertyBefore putting your property onto the market, we will produce a detailed report including our recommendations for upgrades or repairs to improve your property for any prospective tenants. A full inventory is also carried out.
- Check-inOur Management staff are always at the property to greet guests upon their arrival. Showing them around the property, providing local orientation and information.
- MarketingAs well as being listed on alexandersphuket.com, your property will also be listed on sites such as homeaway.com, vrbo.com, holidaylettings.co.uk, booking.com and many more. For full marketing details, see our marketing your property page.
- Rent Collection and Monthly StatementsAlexanders collects all rent payments including deposits. Rent payments are then transferred to the owner’s specified bank account and a detailed monthly report is then sent via email. You can also see these reports at any time on the owner’s extranet.
- HousekeepingWe provide cleaning services and all laundry costs during your guests stay.For holiday rentals (under 90 days) we provide twice weekly cleaning and maid service.
- Repair and MaintenanceWhilst your property is occupied we oversee any maintenance and repair services. This could be as small as changing light bulbs to fixing a leak.
- Tenant RelationsOn call 24 hours a day, 7 days a week. We provide a wide range of guest services such as; Airport Transport, Vehicle Hire, Check in/out, Local orientation, local tours etc.
- Check-outWhen the time comes for the tenant to vacate your property, an inspection will be performed to check the condition of your home. Necessary amounts will be deducted from the deposit in case of any damages.